This policy explains how contact details and sourcing request information may be handled when visitors use the Koni website.
Koni may receive your name, email, company, region and message when you submit a website form. Your message may include vehicle details, product families, order context, channel role or documentation needs. Please avoid sending confidential engineering files unless a separate review path has been agreed.
The information is used to respond to your request, clarify fitment context, support quote preparation, route the inquiry to a suitable channel and improve the usefulness of the website. The response may focus on suspension and steering categories, catalog notes, distributor support or warranty routing depending on the content of your message.
Contact details may be reviewed by team members or service providers who support website, communication or inquiry management. They are expected to handle the details only for the purposes connected to the request. Koni does not need to sell personal information to make the website useful for professional buyers.
Request details may be retained long enough to answer the inquiry, manage follow-up, maintain business records and understand recurring catalog questions. Retention periods can vary based on commercial, legal and operational needs. You may ask for a review of the contact information connected to your request.
Reasonable measures are used to protect submitted information from unauthorized access. No website form or network transmission can be guaranteed to be completely secure. If your request includes sensitive program information, ask for an appropriate channel before sharing additional documents.
You may contact Koni to request correction, deletion or a limitation on future communications where applicable. Please include enough detail to identify the original inquiry and the email address used in the form.